feat: 完善人工关注与内容合规配置

ai_knowledge_base_v2/apps/admin-web/src/App.vue

@@ -1126,7 +1126,11 @@ async function clearFeishuCache() {
         />
 
         <RetrievalLogView v-if="activeMenu === 'retrievals'" />
-        <AttentionManagementView v-if="activeMenu === 'attention'" />
+        <AttentionManagementView
+          v-if="activeMenu === 'attention'"
+          :can-config="can('attention.config')"
+          :can-preview="can('attention.preview')"
+        />
         <FeedbackManagementView
           v-if="activeMenu === 'feedback'"
           :can-delete="can('feedback.delete')"

ai_knowledge_base_v2/apps/admin-web/src/components/AttentionManagementView.vue

@@ -4,8 +4,11 @@ import { onMounted, reactive, ref } from "vue";
 import { api } from "../services/api";
 import type { AttentionItem } from "../types/api";
 import AdminPagination from "./AdminPagination.vue";
+import AttentionRuleConfigPanel from "./AttentionRuleConfigPanel.vue";
 import ChatDetailDrawer from "./ChatDetailDrawer.vue";
 
+defineProps<{ canConfig: boolean; canPreview: boolean }>();
+
 const loading = ref(false);
 const records = ref<AttentionItem[]>([]);
 const pager = reactive({ page: 1, pageSize: 20, total: 0 });
@@ -68,6 +71,8 @@ function priorityLabel(priority: string) {
       <h2>人工关注</h2>
       <p>处理安全风险、复杂卡住、知识缺失和用户主动求助记录。</p>
     </div>
+    <el-tabs class="attention-tabs">
+      <el-tab-pane label="关注记录">
     <el-table :data="records" stripe
       ><el-table-column label="优先级" width="100"
         ><template #default="{ row }"
@@ -130,5 +135,14 @@ function priorityLabel(priority: string) {
       :total="pager.total"
       @change="loadRecords"
     /><ChatDetailDrawer v-model="chatDetailOpen" :session-id="sessionId" />
+      </el-tab-pane>
+      <el-tab-pane v-if="canConfig || canPreview" label="筛选规则与预览" lazy>
+        <AttentionRuleConfigPanel :can-config="canConfig" :can-preview="canPreview" />
+      </el-tab-pane>
+    </el-tabs>
   </section>
 </template>
+
+<style scoped>
+.attention-tabs { margin-top: 14px; }
+</style>

ai_knowledge_base_v2/apps/admin-web/src/components/AttentionRuleConfigPanel.vue

@@ -0,0 +1,228 @@
+<script setup lang="ts">
+import { ElMessage } from "element-plus";
+import { computed, onMounted, reactive, ref } from "vue";
+
+import { api } from "../services/api";
+import type { AttentionConfig, AttentionPreviewMessage, AttentionPreviewResult } from "../types/api";
+import AdminPagination from "./AdminPagination.vue";
+
+const props = defineProps<{ canConfig: boolean; canPreview: boolean }>();
+
+const loading = ref(false);
+const saving = ref(false);
+const previewLoading = ref(false);
+const previewMessages = ref<AttentionPreviewMessage[]>([]);
+const selectedMessages = ref<AttentionPreviewMessage[]>([]);
+const previewResults = ref<AttentionPreviewResult[]>([]);
+const keyword = ref("");
+const pager = reactive({ page: 1, pageSize: 20, total: 0 });
+const terms = reactive({ urgent: "", important: "", normal: "" });
+const config = reactive<AttentionConfig>({
+  enabled: true,
+  keywordEnabled: true,
+  aiEnabled: false,
+  knowledgeMissingEnabled: true,
+  urgentTerms: [],
+  importantTerms: [],
+  normalTerms: [],
+  promptTemplate: "",
+  recognitionItems: [],
+});
+
+const canRunPreview = computed(() => props.canPreview && selectedMessages.value.length > 0 && !previewLoading.value);
+
+onMounted(async () => {
+  if (props.canConfig || props.canPreview) await loadConfig();
+  if (props.canPreview) await loadPreviewMessages();
+});
+
+async function loadConfig() {
+  loading.value = true;
+  try {
+    assignConfig(props.canConfig ? await api.attentionConfig() : await api.attentionPreviewConfig());
+  } finally {
+    loading.value = false;
+  }
+}
+
+function assignConfig(value: AttentionConfig) {
+  Object.assign(config, value);
+  terms.urgent = value.urgentTerms.join("\n");
+  terms.important = value.importantTerms.join("\n");
+  terms.normal = value.normalTerms.join("\n");
+}
+
+function currentConfig(): AttentionConfig {
+  return {
+    ...config,
+    urgentTerms: splitTerms(terms.urgent),
+    importantTerms: splitTerms(terms.important),
+    normalTerms: splitTerms(terms.normal),
+  };
+}
+
+function splitTerms(value: string) {
+  return [...new Set(value.split(/[\n,，]+/).map((item) => item.trim()).filter(Boolean))];
+}
+
+function addRecognitionItem() {
+  if (config.recognitionItems.length >= 30) {
+    ElMessage.warning("可识别项最多配置 30 个");
+    return;
+  }
+  config.recognitionItems.push({ name: "", description: "", priority: "normal", enabled: true });
+}
+
+function removeRecognitionItem(index: number) {
+  config.recognitionItems.splice(index, 1);
+}
+
+async function saveConfig() {
+  saving.value = true;
+  try {
+    assignConfig(await api.saveAttentionConfig(currentConfig()));
+    ElMessage.success("人工关注筛选规则已保存，后续新问答立即生效");
+  } catch (error) {
+    ElMessage.error(error instanceof Error ? error.message : "配置保存失败");
+  } finally {
+    saving.value = false;
+  }
+}
+
+async function loadPreviewMessages(page = 1, pageSize = pager.pageSize) {
+  previewLoading.value = true;
+  try {
+    const result = await api.attentionPreviewMessages({ keyword: keyword.value.trim(), page, pageSize });
+    previewMessages.value = result.items;
+    selectedMessages.value = [];
+    Object.assign(pager, { page: result.page, pageSize: result.pageSize, total: result.total });
+  } finally {
+    previewLoading.value = false;
+  }
+}
+
+function onSelectionChange(rows: AttentionPreviewMessage[]) {
+  if (rows.length > 20) {
+    ElMessage.warning("单次最多预览 20 条历史消息");
+    selectedMessages.value = rows.slice(0, 20);
+    return;
+  }
+  selectedMessages.value = rows;
+}
+
+async function runPreview() {
+  if (!canRunPreview.value) return;
+  previewLoading.value = true;
+  try {
+    previewResults.value = await api.previewAttention(
+      selectedMessages.value.map((item) => item.messageId),
+      currentConfig(),
+    );
+    ElMessage.success(`已完成 ${previewResults.value.length} 条历史消息筛选预览`);
+  } catch (error) {
+    ElMessage.error(error instanceof Error ? error.message : "提示词筛选预览失败");
+  } finally {
+    previewLoading.value = false;
+  }
+}
+
+function priorityLabel(value: string) {
+  return ({ urgent: "紧急", important: "重要", normal: "普通" } as Record<string, string>)[value] || "-";
+}
+
+function sourceLabel(value: string) {
+  return ({ keyword: "关键词", knowledge_missing: "知识缺失", ai: "AI 提示词", rules: "未触发", disabled: "总开关关闭" } as Record<string, string>)[value] || value;
+}
+</script>
+
+<template>
+  <section v-loading="loading" class="attention-config-workspace">
+    <el-alert
+      title="运行顺序：紧急/重要/普通关键词 → 知识缺失 → AI 提示词。确定性规则命中后不再调用模型。"
+      type="info"
+      :closable="false"
+      show-icon
+    />
+
+    <article v-if="canConfig" class="attention-config-card">
+      <header><div><h3>自动筛选规则</h3><p>配置只影响保存后的新问答，不会自动重跑已有记录。</p></div><el-button type="primary" :loading="saving" @click="saveConfig">保存规则</el-button></header>
+      <div class="attention-switch-grid">
+        <label><span><strong>启用人工关注自动筛选</strong><small>关闭后不再自动创建新的关注记录</small></span><el-switch v-model="config.enabled" /></label>
+        <label><span><strong>启用关键词筛选</strong><small>优先执行，不产生模型调用费用</small></span><el-switch v-model="config.keywordEnabled" /></label>
+        <label><span><strong>知识缺失自动关注</strong><small>知识库应答缺少可靠正式知识时触发</small></span><el-switch v-model="config.knowledgeMissingEnabled" /></label>
+        <label><span><strong>启用 AI 提示词筛选</strong><small>仅在前面规则未命中时异步执行，不会拖慢用户收到回答</small></span><el-switch v-model="config.aiEnabled" /></label>
+      </div>
+      <div class="attention-term-grid">
+        <label><strong>紧急关键词</strong><small>每行一个，命中后标记为紧急</small><el-input v-model="terms.urgent" type="textarea" :rows="6" /></label>
+        <label><strong>重要关键词</strong><small>每行一个，命中后标记为重要</small><el-input v-model="terms.important" type="textarea" :rows="6" /></label>
+        <label><strong>普通关键词</strong><small>每行一个，命中后标记为普通</small><el-input v-model="terms.normal" type="textarea" :rows="6" /></label>
+      </div>
+      <section class="recognition-item-editor">
+        <header><span><strong>AI 可识别项</strong><small>语义筛选只会从已启用项目中选择；可按业务需要继续增加。</small></span><el-button @click="addRecognitionItem">新增可识别项</el-button></header>
+        <el-table :data="config.recognitionItems" border>
+          <el-table-column label="启用" width="72"><template #default="{ row }"><el-switch v-model="row.enabled" /></template></el-table-column>
+          <el-table-column label="项目名称" width="180"><template #default="{ row }"><el-input v-model="row.name" maxlength="50" placeholder="例如：疑似投诉" /></template></el-table-column>
+          <el-table-column label="识别说明" min-width="360"><template #default="{ row }"><el-input v-model="row.description" maxlength="500" placeholder="说明什么情况下算命中，尽量写清边界" /></template></el-table-column>
+          <el-table-column label="优先级" width="130"><template #default="{ row }"><el-select v-model="row.priority"><el-option label="紧急" value="urgent" /><el-option label="重要" value="important" /><el-option label="普通" value="normal" /></el-select></template></el-table-column>
+          <el-table-column label="操作" width="80"><template #default="{ $index }"><el-button link type="danger" @click="removeRecognitionItem($index)">删除</el-button></template></el-table-column>
+        </el-table>
+      </section>
+      <label class="attention-prompt-editor">
+        <span><strong>AI 筛选提示词</strong><small>系统会自动追加历史问答数据、安全边界和固定 JSON 输出格式，无需在提示词中写变量。</small></span>
+        <el-input v-model="config.promptTemplate" type="textarea" :rows="12" maxlength="8000" show-word-limit />
+      </label>
+    </article>
+
+    <article v-if="canPreview" class="attention-config-card">
+      <header><div><h3>历史消息筛选预览</h3><p>可使用当前页面尚未保存的关键词和提示词运行，不会创建人工关注记录。</p></div><el-button type="primary" :loading="previewLoading" :disabled="!canRunPreview" @click="runPreview">预览选中消息</el-button></header>
+      <div class="attention-preview-search"><el-input v-model="keyword" clearable placeholder="搜索历史问题、用户姓名或手机号" @keyup.enter="loadPreviewMessages(1)" /><el-button @click="loadPreviewMessages(1)">查询</el-button><span>已选 {{ selectedMessages.length }}/20</span></div>
+      <el-table :data="previewMessages" stripe @selection-change="onSelectionChange">
+        <el-table-column type="selection" width="48" />
+        <el-table-column prop="question" label="历史问题" min-width="280" show-overflow-tooltip />
+        <el-table-column prop="userName" label="用户" width="120" />
+        <el-table-column prop="sessionTitle" label="会话" min-width="180" show-overflow-tooltip />
+        <el-table-column label="知识缺失" width="100"><template #default="{ row }"><el-tag :type="row.knowledgeMissing ? 'warning' : 'info'">{{ row.knowledgeMissing ? "是" : "否" }}</el-tag></template></el-table-column>
+        <el-table-column prop="createdAt" label="提问时间" width="180" />
+      </el-table>
+      <AdminPagination :page="pager.page" :page-size="pager.pageSize" :total="pager.total" @change="loadPreviewMessages" />
+    </article>
+
+    <article v-if="previewResults.length" class="attention-config-card preview-result-card">
+      <header><div><h3>筛选结果</h3><p>结果仅供调整规则和提示词，不会写入关注记录。</p></div></header>
+      <el-table :data="previewResults" stripe>
+        <el-table-column label="结果" width="100"><template #default="{ row }"><el-tag :type="row.needsAttention ? 'danger' : 'success'">{{ row.needsAttention ? "需关注" : "不关注" }}</el-tag></template></el-table-column>
+        <el-table-column label="优先级" width="90"><template #default="{ row }">{{ priorityLabel(row.priority) }}</template></el-table-column>
+        <el-table-column label="来源" width="110"><template #default="{ row }">{{ sourceLabel(row.source) }}</template></el-table-column>
+        <el-table-column prop="matchedItem" label="命中项目" width="140" />
+        <el-table-column prop="question" label="历史问题" min-width="220" show-overflow-tooltip />
+        <el-table-column prop="reason" label="判断理由" min-width="220" />
+        <el-table-column prop="summary" label="问题摘要" min-width="220" />
+        <el-table-column label="详情" width="100"><template #default="{ row }"><el-popover placement="left" :width="560" trigger="click"><template #reference><el-button link type="primary">提示词/原始输出</el-button></template><div class="attention-preview-detail"><strong>最终提示词</strong><pre>{{ row.renderedPrompt || '关键词规则命中，未调用 AI' }}</pre><strong>模型原始输出</strong><pre>{{ row.rawOutput || '无' }}</pre></div></el-popover></template></el-table-column>
+      </el-table>
+    </article>
+  </section>
+</template>
+
+<style scoped>
+.attention-config-workspace { display: grid; gap: 18px; }
+.attention-config-card { padding: 20px; border: 1px solid #e3e9e7; border-radius: 14px; background: #fff; }
+.attention-config-card > header { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; margin-bottom: 18px; }
+.attention-config-card h3 { margin: 0; color: #1f2d29; }
+.attention-config-card p { margin: 6px 0 0; color: #73817c; font-size: 13px; }
+.attention-switch-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
+.attention-switch-grid label { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 14px; border: 1px solid #e6ece9; border-radius: 10px; }
+.attention-switch-grid span, .attention-prompt-editor > span { display: grid; gap: 5px; }
+.attention-switch-grid small, .attention-term-grid small, .attention-prompt-editor small { color: #82908b; font-weight: 400; }
+.attention-term-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; margin-top: 16px; }
+.attention-term-grid label { display: grid; gap: 7px; }
+.attention-prompt-editor { display: grid; gap: 10px; margin-top: 18px; }
+.recognition-item-editor { display: grid; gap: 10px; margin-top: 18px; }
+.recognition-item-editor > header { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
+.recognition-item-editor > header span { display: grid; gap: 5px; }
+.recognition-item-editor small { color: #82908b; font-weight: 400; }
+.attention-preview-search { display: grid; grid-template-columns: minmax(260px, 520px) auto 1fr; align-items: center; gap: 10px; margin-bottom: 14px; }
+.attention-preview-search span { color: #73817c; font-size: 13px; }
+.attention-preview-detail { display: grid; gap: 8px; }
+.attention-preview-detail pre { max-height: 300px; margin: 0 0 10px; padding: 10px; overflow: auto; border-radius: 8px; background: #f6f8f7; white-space: pre-wrap; word-break: break-word; }
+@media (max-width: 980px) { .attention-switch-grid, .attention-term-grid { grid-template-columns: 1fr; } }
+</style>

ai_knowledge_base_v2/apps/admin-web/src/components/SystemConfigView.vue

@@ -114,6 +114,11 @@ const groupBlueprints: Record<string, SettingGroupBlueprint[]> = {
     },
   ],
   系统开关: [
+    {
+      title: "前端备案信息",
+      description: "维护登录页和用户主页面底部展示的备案内容及跳转地址。",
+      keys: ["site_filing_text", "site_filing_url"],
+    },
     {
       title: "审计与数据",
       description: "控制后台审计信息和聊天记录导出能力。",
@@ -131,6 +136,8 @@ const wideSettingKeys = new Set([
   "chat_model_routing_mode",
   "chat_max_active_requests",
   "feishu_search_url",
+  "site_filing_text",
+  "site_filing_url",
 ]);
 
 const activeSectionTitle = ref(systemSettingSections[0]?.title || "");

ai_knowledge_base_v2/apps/admin-web/src/config/systemSettings.ts

@@ -324,8 +324,24 @@ export const systemSettingSections: SystemSettingSection[] = [
   },
   {
     title: "系统开关",
-    description: "控制系统级展示和运行策略，不包含密钥类配置。",
+    description: "控制系统级展示、备案信息和运行策略，不包含密钥类配置。",
     settings: [
+      {
+        key: "site_filing_text",
+        label: "备案展示内容",
+        type: "text",
+        defaultValue: "",
+        placeholder: "例如 京ICP备12345678号-1",
+        description: "显示在用户端登录页和主页面底部；留空时前端不展示备案区域。",
+      },
+      {
+        key: "site_filing_url",
+        label: "备案跳转链接",
+        type: "text",
+        defaultValue: "",
+        placeholder: "例如 https://beian.miit.gov.cn/",
+        description: "选填。填写后用户点击备案信息将在新窗口打开该地址，仅支持 http 或 https。",
+      },
       {
         key: "show_operation_log_detail",
         label: "展示操作日志详情",

ai_knowledge_base_v2/apps/admin-web/src/services/api.ts

@@ -35,6 +35,9 @@ import type {
   KnowledgeBatchUpdateResult,
   RetrievalLogItem,
   AttentionItem,
+  AttentionConfig,
+  AttentionPreviewMessage,
+  AttentionPreviewResult,
   ModelItem,
   SystemConfigItem,
   UserImportResult,
@@ -357,6 +360,11 @@ export const api = {
   storageStats: (refresh = false) => request<Record<string, any>>(`/admin/dashboard/storage${refresh ? "?refresh=true" : ""}`),
   retrievalLogDetail: (id: number) => request<Record<string, unknown>>(`/admin/retrieval-log/${id}`),
   attentionList: (query: { page?: number; pageSize?: number } = {}) => request<PageResult<AttentionItem>>(`/admin/attention/list${queryString(query)}`),
+  attentionConfig: () => request<AttentionConfig>("/admin/attention/config"),
+  attentionPreviewConfig: () => request<AttentionConfig>("/admin/attention/preview/config"),
+  saveAttentionConfig: (payload: AttentionConfig) => request<AttentionConfig>("/admin/attention/config", { method: "PUT", body: JSON.stringify(payload) }),
+  attentionPreviewMessages: (query: { keyword?: string; page?: number; pageSize?: number } = {}) => request<PageResult<AttentionPreviewMessage>>(`/admin/attention/preview/messages${queryString(query)}`),
+  previewAttention: (messageIds: number[], config: AttentionConfig) => request<AttentionPreviewResult[]>("/admin/attention/preview", { method: "POST", body: JSON.stringify({ messageIds, config }) }),
   updateAttention: (id: number, status: string, note?: string) =>
     request<AttentionItem>(`/admin/attention/${id}`, { method: "PUT", body: JSON.stringify({ status, note }) }),
   deleteAttention: (id: number) => request<null>(`/admin/attention/${id}`, { method: "DELETE" }),

ai_knowledge_base_v2/apps/admin-web/src/types/api.ts

@@ -611,6 +611,54 @@ export interface AttentionItem {
   createdAt: string;
 }
 
+export interface AttentionConfig {
+  enabled: boolean;
+  keywordEnabled: boolean;
+  aiEnabled: boolean;
+  knowledgeMissingEnabled: boolean;
+  urgentTerms: string[];
+  importantTerms: string[];
+  normalTerms: string[];
+  promptTemplate: string;
+  recognitionItems: AttentionRecognitionItem[];
+}
+
+export interface AttentionRecognitionItem {
+  name: string;
+  description: string;
+  priority: "urgent" | "important" | "normal";
+  enabled: boolean;
+}
+
+export interface AttentionPreviewMessage {
+  messageId: number;
+  sessionId: number;
+  userId: number;
+  userName: string;
+  userPhone: string;
+  sessionTitle: string;
+  question: string;
+  answer: string;
+  knowledgeMissing: boolean;
+  createdAt: string;
+}
+
+export interface AttentionPreviewResult {
+  messageId: number;
+  sessionId: number;
+  question: string;
+  answer: string;
+  knowledgeMissing: boolean;
+  needsAttention: boolean;
+  priority: string;
+  reason: string;
+  summary: string;
+  source: string;
+  rawOutput: string;
+  renderedPrompt: string;
+  matchedItem: string;
+}
+
 export interface ChatRecord {
   id: number;
   userId: number;