import type { CallableQAItem } from "./types"; export type ChatRole = "assistant" | "user"; export type ChatMessage = { id: string; role: ChatRole; content: string; source?: string; boundary?: string; createdAt: string; }; export type SuggestedQuestion = { id: string; text: string; tags: string[]; }; export const suggestedQuestions: SuggestedQuestion[] = [ { id: "parent-child-emotion", text: "孩子一写作业就发脾气,我怎么接住他的情绪?", tags: ["亲子关系", "情绪"] }, { id: "self-growth", text: "我知道要行动,但总是拖延,应该先从哪里开始?", tags: ["个人成长", "行动力"] }, { id: "marriage-talk", text: "伴侣不愿意沟通,我怎么表达才不容易吵起来?", tags: ["婚姻关系", "沟通"] } ]; export const initialMessages: ChatMessage[] = [ { id: "welcome", role: "assistant", content: "你好,我是千问千答助手。你可以把最近遇到的亲子、关系、情绪或行动问题发给我,我会优先基于已审核的答疑资产给你一个可落地的回应。", boundary: "当前为 H5 体验版,登录与个性化记录暂用 mock 数据。", createdAt: "09:30" } ]; export const mockCallableQa: CallableQAItem[] = [ { id: 9001, standard_code: "MOCK-001", standard_question: "孩子一写作业就发脾气,家长应该怎么办?", standard_answer: "先不要急着纠正行为,建议先区分两件事:孩子是在逃避任务,还是被情绪淹没了。可以先用一句很短的话接住情绪,比如“我看到你现在很烦,先停两分钟”。等情绪下降后,再把任务拆小,只约定下一步,而不是一次性要求全部完成。", similar_questions: ["孩子写作业崩溃怎么办", "孩子学习时情绪大怎么办"], primary_topic: "亲子关系", problem_tags: ["情绪接纳", "作业冲突", "边界"], course_stage: "大本营综合", audience_tags: ["家长"], answer_boundary: "不替代心理诊断;如果孩子长期极端失控,建议寻求专业支持。", forbidden_expressions: ["保证有效", "一定改变"], source_raw_qa_id: 9001, session_id: 9001 }, { id: 9002, standard_code: "MOCK-002", standard_question: "知道要行动但总是拖延,应该怎么开始?", standard_answer: "拖延时不要先给自己贴标签,可以先把目标缩小到“今天能完成的最小动作”。比如不是要求自己完整学习一小时,而是先打开资料、看 5 分钟、记一句话。行动力常常不是靠情绪准备好了才开始,而是靠一个足够小的开始把状态带起来。", similar_questions: ["总是拖延怎么办", "行动力差怎么调整"], primary_topic: "个人成长", problem_tags: ["行动力", "拖延", "自我要求"], course_stage: "觉知", audience_tags: ["学员"], answer_boundary: "只提供学习和自我观察建议,不承诺课程效果。", forbidden_expressions: ["一定改变", "保证有效"], source_raw_qa_id: 9002, session_id: 9002 }, { id: 9003, standard_code: "MOCK-003", standard_question: "伴侣不愿意沟通时,如何降低冲突?", standard_answer: "可以先把“让对方马上理解我”调整成“先让对话能继续”。表达时尽量少用评判句,多用事实加感受,比如“刚才你直接走开,我有点失落,也有点不知道怎么继续”。如果对方暂时不想谈,可以约一个明确时间,而不是追着当场解决。", similar_questions: ["伴侣拒绝沟通怎么办", "夫妻沟通容易吵架怎么办"], primary_topic: "婚姻关系", problem_tags: ["沟通", "冲突降温", "关系边界"], course_stage: "原生", audience_tags: ["伴侣关系"], answer_boundary: "不做法律判断;涉及暴力或安全风险时应优先保护自身安全。", forbidden_expressions: ["法律上必然", "一定改变"], source_raw_qa_id: 9003, session_id: 9003 } ]; function scoreQuestion(question: string, qa: CallableQAItem): number { const haystack = [ qa.standard_question, qa.standard_answer, qa.primary_topic, qa.course_stage, ...qa.problem_tags, ...qa.similar_questions ].join(" "); return Array.from(new Set(question.trim().split(""))).reduce((score, char) => { if (!char.trim()) return score; return haystack.includes(char) ? score + 1 : score; }, 0); } export function findQaAnswer(question: string, qaItems: CallableQAItem[]) { const candidates = qaItems.length > 0 ? qaItems : mockCallableQa; const [best] = [...candidates].sort((left, right) => scoreQuestion(question, right) - scoreQuestion(question, left)); return best ?? mockCallableQa[0]; }