120 lines
4.8 KiB
TypeScript
120 lines
4.8 KiB
TypeScript
import type { CallableQAItem } from "./types";
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export type ChatRole = "assistant" | "user";
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export type ChatMessage = {
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id: string;
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role: ChatRole;
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content: string;
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source?: string;
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boundary?: string;
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createdAt: string;
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};
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export type SuggestedQuestion = {
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id: string;
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text: string;
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tags: string[];
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};
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export const suggestedQuestions: SuggestedQuestion[] = [
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{
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id: "parent-child-emotion",
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text: "孩子一写作业就发脾气，我怎么接住他的情绪？",
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tags: ["亲子关系", "情绪"]
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},
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{
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id: "self-growth",
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text: "我知道要行动，但总是拖延，应该先从哪里开始？",
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tags: ["个人成长", "行动力"]
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},
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{
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id: "marriage-talk",
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text: "伴侣不愿意沟通，我怎么表达才不容易吵起来？",
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tags: ["婚姻关系", "沟通"]
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}
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];
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export const initialMessages: ChatMessage[] = [
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{
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id: "welcome",
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role: "assistant",
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content:
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"你好，我是千问千答助手。你可以把最近遇到的亲子、关系、情绪或行动问题发给我，我会优先基于已审核的答疑资产给你一个可落地的回应。",
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boundary: "当前为 H5 体验版，登录与个性化记录暂用 mock 数据。",
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createdAt: "09:30"
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}
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];
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export const mockCallableQa: CallableQAItem[] = [
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{
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id: 9001,
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standard_code: "MOCK-001",
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standard_question: "孩子一写作业就发脾气，家长应该怎么办？",
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standard_answer:
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"先不要急着纠正行为，建议先区分两件事：孩子是在逃避任务，还是被情绪淹没了。可以先用一句很短的话接住情绪，比如“我看到你现在很烦，先停两分钟”。等情绪下降后，再把任务拆小，只约定下一步，而不是一次性要求全部完成。",
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similar_questions: ["孩子写作业崩溃怎么办", "孩子学习时情绪大怎么办"],
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primary_topic: "亲子关系",
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problem_tags: ["情绪接纳", "作业冲突", "边界"],
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course_stage: "大本营综合",
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audience_tags: ["家长"],
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answer_boundary: "不替代心理诊断；如果孩子长期极端失控，建议寻求专业支持。",
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forbidden_expressions: ["保证有效", "一定改变"],
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source_raw_qa_id: 9001,
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session_id: 9001
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},
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{
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id: 9002,
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standard_code: "MOCK-002",
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standard_question: "知道要行动但总是拖延，应该怎么开始？",
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standard_answer:
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"拖延时不要先给自己贴标签，可以先把目标缩小到“今天能完成的最小动作”。比如不是要求自己完整学习一小时，而是先打开资料、看 5 分钟、记一句话。行动力常常不是靠情绪准备好了才开始，而是靠一个足够小的开始把状态带起来。",
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similar_questions: ["总是拖延怎么办", "行动力差怎么调整"],
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primary_topic: "个人成长",
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problem_tags: ["行动力", "拖延", "自我要求"],
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course_stage: "觉知",
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audience_tags: ["学员"],
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answer_boundary: "只提供学习和自我观察建议，不承诺课程效果。",
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forbidden_expressions: ["一定改变", "保证有效"],
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source_raw_qa_id: 9002,
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session_id: 9002
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},
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{
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id: 9003,
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standard_code: "MOCK-003",
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standard_question: "伴侣不愿意沟通时，如何降低冲突？",
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standard_answer:
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"可以先把“让对方马上理解我”调整成“先让对话能继续”。表达时尽量少用评判句，多用事实加感受，比如“刚才你直接走开，我有点失落，也有点不知道怎么继续”。如果对方暂时不想谈，可以约一个明确时间，而不是追着当场解决。",
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similar_questions: ["伴侣拒绝沟通怎么办", "夫妻沟通容易吵架怎么办"],
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primary_topic: "婚姻关系",
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problem_tags: ["沟通", "冲突降温", "关系边界"],
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course_stage: "原生",
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audience_tags: ["伴侣关系"],
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answer_boundary: "不做法律判断；涉及暴力或安全风险时应优先保护自身安全。",
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forbidden_expressions: ["法律上必然", "一定改变"],
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source_raw_qa_id: 9003,
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session_id: 9003
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}
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];
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function scoreQuestion(question: string, qa: CallableQAItem): number {
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const haystack = [
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qa.standard_question,
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qa.standard_answer,
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qa.primary_topic,
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qa.course_stage,
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...qa.problem_tags,
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...qa.similar_questions
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].join(" ");
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return Array.from(new Set(question.trim().split(""))).reduce((score, char) => {
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if (!char.trim()) return score;
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return haystack.includes(char) ? score + 1 : score;
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}, 0);
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}
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export function findQaAnswer(question: string, qaItems: CallableQAItem[]) {
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const candidates = qaItems.length > 0 ? qaItems : mockCallableQa;
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const [best] = [...candidates].sort((left, right) => scoreQuestion(question, right) - scoreQuestion(question, left));
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return best ?? mockCallableQa[0];
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}
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